Shipping & Returns

Shipping Information

Processing Time

Most orders ship within 2-4 business days. Custom and made-to-order items may require additional processing time and will be noted on the product page.

Shipping Rates

Shipping Methods

We ship via USPS with tracking provided for all orders.

Delivery Timeframes

Tracking Your Order

You'll receive a tracking number via email once your order ships. Please allow 24 hours for tracking information to update.


Returns & Exchanges

Our Policy

Due to the handcrafted nature of our products and health safety regulations, we do not accept returns or exchanges on herbal products, wellness items, candles, or custom creations.

What This Means

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We'll make it right!

Email: info@herbanherbalist.com
Phone: (414) 469-1199


Order Issues

Lost or Stolen Packages

Once USPS marks your package as delivered, we cannot be held responsible for lost or stolen packages. Please ensure you have a secure delivery location.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We cannot change addresses once an order has been processed.

Questions?

Contact us at info@herbanherbalist.com and we'll respond within 1-2 business days.


International Shipping

Currently, we only ship within the United States.


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